Our Clients Commitments

  • It is very important that you feel comfortable working with us, and that you trust us to work in your best interests as quickly as your recovery allows. Every client and every case is unique and we pledge that you will always be treated with respect and, most importantly, you will be a vital member of the team we assemble to secure the best results for you.
  • We will always keep an open mind. We welcome and encourage your involvement and will include you in all the major decisions relating to your case. It’s your life, not ours; we will never lose sight of that.
  • We won’t finalise your case until we know that your recovery has been maximised, we can be sure of your long term needs and that these can be satisfied. We will do our best to establish who was to blame as quickly as possible so as to achieve the right levels of rehabilitation and support where its needed, and to recover payments on account of damages as soon as possible to help ease any financial difficulties. If necessary, we’ll do this by going to court.
  • Be aware that from the outset you will be entering into a long and personal relationship with us as your lawyers. It is very important that stress is minimised for you and your family during this time, and we will do or best to make sure this happens.
  • We will keep you regularly updated on the progress of your case and the costs involved in person, in writing or by email as you prefer. We will do all we can to lessen the impact that the case has on you financially, so that you can concentrate on what’s most important – maximising your recovery.
  • We want you to be confident that we can help guide you through the process as speedily as recovery allows and in a simple and jargon free a manner.

What the legal industry thinks

"Francis Lacy Scott’s team… provides a service described as ‘excellent without exception’"
Legal 500 2008

“This team delivers clear, expert and practical advice – and delivers it fast!”
Chambers & Partners 2009

"Francis Lacy Scott possesses “superb local knowledge and a brilliant understanding of the law,” meaning he is ideally placed to offer advice on personal injury matters in the region"
Chambers & Partners 2009

brain injury

Brain Injury

asb aspire Limited Liability Partnership (Registered in England & Wales No: OC327667) Regulated by the Solicitors Regulatory Authority. A list of members of the LLP (together with a list of those non-member solicitors with equivalent standing and qualifications who are designated as partners) is displayed at the above address.